Error Codes

The following table lists all API error codes.

API Error Codes
Error Code Comment
ACCESS_DENIED -30000 Access denied
INVALID_COMMAND -30001 Invalid Command
INVALID_REQUEST -30002 Invalid Request
INVALID_XML -30003 Invalid XML
DISTRIBUTOR_REDIRECT -30004 Returns a URL reference to a different distributor
USER_UNKNOWN -30100 User not found
WRONG_PASSWORD -30101 Wrong password
USER_NOT_ACTIVATED -30102 User not activated by activation mail
USERNAME_ALREADY_EXISTS -30103 Username already exists
EMAIL_ALREADY_EXISTS -30104 Email already exists
TEMP_PASSWORD_NOT_MATCH -30105 Temporary password does not match
WRONG_ACTIVATION_CODE -30106 Wrong activation code
NO_DEFAULT_DEPOT -30107 No Default Depot
USERNAME_INVALID -30108 Username invalid
PASSWORD_INVALID -30109 Password invalid
EMAIL_INVALID -30110 Email invalid
INVITATION_TYPE_UNKNOWN -30111 Invitation type unknown
INVALID_LOCATION -30112 Invalid location
TEMP_PASSWORD_EXPIRED -30113 Temporary password expired
INVALID_DISTRIBUTOR -30114 Provider not found or invalid
INVALID_LANGUAGE -30115 Invalid language
SEARCH_STRING_TOSHORT -30116 Search conditions too short or missing
ACTIVATION_CODE_NOT_FOUND -30117 Activation code not found
ACCOUNT_ALREADY_ACTIVATED -30118 Account already activated
ACCOUNT_DISABLED -30119 Account disabled
ACCOUNT_TODELETE -30120 Account will be deleted
DEVICE_NOT_FOUND -30121 Device not found
INVALID_DATE -30122 Invalid date
DEPOT_INVALID -30123 Depot invalid
DEPOT_NOT_FOUND -30124 Depot not found
INVALID_PARAMETER -30125 Invalid parameter
LOGIN_EXPIRED -30126 Login expired
DUPLICATE_EXT_REF -30127 Duplicate external reference
EMAIL_IN_USE_BY_EXT -30128 Email in use by some other Registration Server
INVALID_INPUT -30129 Invalid Input
GROUP_UNKNOWN -30130 Group unknown
INVITE_REJECTED -30131 Invite Rejected
ACCOUNT_UNKNOWN -30132 Account unknown
ACCOUNT_EXISTS -30133 Account exists
DEPOT_IN_USE -30134 Depot in use
ALREADY_MEMBER -30135 Already member
NOT_A_MEMBER -30136 Not a member
TOO_MANY_LOGINS -30137 Login attempts exceeded
CANNOT_REMOVE_USER -30138 Cannot remove the master user
UPDATE_DATABASE -30139 Database update required
OBJECT_ALREADY_EXISTS -30140 Account already has an inbox service
INVALID_LICENSE -30141 A different type of license is required
UNKNOWN_LICENSE -30201 Unknown License
LICENSE_UPGRADE_FAILED -30202 License Upgrade failed
PRODUCTNAME_UNKNOWN -30203 Productname unknown
TYPE_UNKNOWN -30204 Type unknown
FEATURE_UNKNOWN -30205 Feature unknown
LIMIT_UNKNOWN -30206 Limit unknown
CANCEL_LICENSE_FAILED -30207 Cancel license failed
LICENSE_DOWNGRADE_FAILED -30208 Downgrade license failed
INCREASE_SPACE_FAILED -30209 Increase user storage failed
LICENSE_CHANGE_FAILED -30210 License change failed
LICENSE_IN_USE -30211 License belongs to another user
LICENSE_EXPIRED -30212 License expired
LICENSE_DEACTIVATED -30213 License deactivated
LICENSE_DELETED -30214 License deleted
CONFIGURATION_ERROR -30215 Configuration error
TEMPLATE_UNKNOWN -30216 Template unknown
USING_DEFAULT_LICENSE -30217 Default license is in use